I stayed at this hotel from 26th Dec - 1st Jan with 2 of my girl pals & we had a wonderful time! When we arrived, our room wasn't ready, (1 room with 2 double beds), but they put us in a big room which had a king size bed with ensuite (the shower was amazing!), a lounge area, a... more

It was our first trip to NYC. My wife, two daughters and I stayed at the Crowne Plaza and we really enjoyed our stay. The only complaint that we had was that because of the large amount of people staying there on occasion there was a long wait for the elevators. We were on the 41st floor and the view... more

We stayed on the 42nd floor and we were very pleased with our room. Arriving early certainly helps! We arrived at 9:30 am and were given our room straight away. Later in the day we noticed huge lines and people slugged over chairs looking a little dismayed. My only issue was the cleaning staff that knocked on our door at... more

Between the week of Christmas and New Year's 2008 my family was in NYC to see some sights, and catch a show. We stayed at the Crowne Plaza. A hotel that alleges four star service, but in our experience did not deliver at all. Over the course of six hours, the first time being an hour prior to check-in (so... more

Had a confirmed booking for two double beds (for family with 2 small kids). Ended up with a king bed. They promised a rollaway bed which didn't arrive until reminded at midnight. This then appeared without an apology. A lot of others at the crowded check-in seemed to be having all sorts of problems with their rooms. Maybe this was... more

I booked 2 rooms for 5 nights for a family trip and stayed on the 23rd floor. Reason for choosing was because of the central location. In fact, I found Times Squre a little too busy for my taste and would have preferred somewhere a little quieter. The room was comfortable with a good quality bed. But thats all you... more

My family (wife and 12 year old boy) stayed here near xmas and did up the NYC xmas atmosphere. The hotel was perfectly placed in the heart of Times Square to thrill my boy and for us to quickly access all of what we wanted. The hotel was clean and friendly and lived up to 4-stars in all ways. The... more

Simply superb hotel with fantastic location. without a shadow of doubt the Crown Plaza has to be the very best that my wife and I have been guests, and we are sure to return sometime in 2009. more

Our rooms were on the 42th floor and had a great view. However, the room felt like a hot house the entire time. I called about the heat 3 times, over a 3 day period. They said they couldn't adjust the heat nor did they offer to move us to another room. Finally on the 3rd day and insisting to... more