Rooms are clean and spacious and comfortable, but the service and management is below par. There are several issues and would not recommend this place for business travel. - 5 of my colleagues also stayed here the same time as me, in the same class of room, but were given rates that range from 85-200 euros. Despite our complaints about... more

After a last-minute flight cancellation (by British Airways) we were forced to find accommodation in Madrid at about 8.30pm. As walk-ins we were treated with great courtesy and within 10 minutes were in our rooms. The rooms were large, comfortable and clean, and appeared to be new or at least very recently refurbished. Wonderful shower and bed, plenty of space... more

Hotel was very easy to find and has a metro station around the corner.Staff were very friendly and helpful, Room was spacious and spotless. I was a bit weary after reading some, not so nice, reviews but was pleasantly surprised when we arrived at hotel as we could not find fault with it. Location of hotel,although not in centre, was... more

Stayed here for a long weekend back in July. There are two buildings to the hotel, and stayed in the fairly newly refurbished Europa building. It cost slightly more per room, but well worth the extra money from what I could gather. The double room was a good size and very comfortable, with the usual safe, a/c, Sat TV and... more

Stayed in this hotel in the renovated building, rooms are really nice and spacious, especially the bathroom is fancy and of a decent size. Views from hotel are not so nice and location of hotel could be better: it is remote from the city center, however there is a metro station 500m from the hotel which will take you to... more

We stayed at this hotel for three nights as we availed of a special weekend break offer. We were originally allocated a tiny twin room, but were immediately assigned a larger room when we requested it at Reception. The room was quite basic, not what you would expect from a 4-star hotel from the point of view of furnishings and... more

After reading negative reviews of the Ayre Gran Colon hotel we weren't looking forward to our stay. However we were pleasantly surprised. All the staff were polite and extremely helpful. The breakfast buffet was very good and the tea and coffee excellent. We stayed in the Europa building which had a very nice lounge and a bar and cafeteria which... more

My husband and me stayed at the Gran Ayre Colon hotel during the GENERA Feria 26 - 29 February . The main reason for our choice was that the metro station Saint de Baranda was 100mt from the hotel and you had to change only two lines (half an hour from Aeropuerto or Campo de las Naciones ) . Nevertheless... more

I know this hotel very well because of it's proximity to my parents place where I lived for 10 years. It is located in Barrio de la Estrella, not right in the town centre but very close, just a couple of tube stops away or a 15 min bus ride. When our relatives come to visit they always stay at... more