We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sheraton Buganvilias Resort & Convention Center and Puerto Vallarta?

We'll send you updates with the latest deals, reviews and articles for Sheraton Buganvilias Resort & Convention Center and Puerto Vallarta each week.

Sheraton Buganvilias Resort & Convention Center


Boulevard Medina Ascencio 999, Puerto Vallarta 48330, Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Beachfront Resort located 10 blocks from downtown, oceanside restaurants, refreshing pools, and well-manicured grounds.
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool
Check Rates and Availability: $273 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 205 traveler reviews
  • What to Expect:
    • 3.5 based on 149 reviews Rooms
    • 3.5 based on 149 reviews Service
    • 3.5 based on 146 reviews Value
    • 4 based on 148 reviews Cleanliness
    • 4 based on 55 reviews Pool

Reviews of Sheraton Buganvilias Resort & Convention Center

( 1-10 of 205 )
Save Review
2 of 5 stars
california
Dec 28, 2008
0/1 found this review helpful

I stayed here over the holidays in Dec 2008. There are several problems with this hotel: 1) The beach by the hotel is full of rocks and swimming in the ocean is tough as there are a lot of rocks in the water, the water is deep, and there is a strong undertow. If you want to swim in the... more

Management response from
RPSheraton, Public Relations Manager

We appreciate your the feedback at Sheraton Buganvilias Resort & Convention Center, and we regret that your stay was not satisfactory. Unfortunately, because of a hurricane, tidal waves changed. We are happy to report, though, that it seems that we have found a way to have our nice beach back. We will do the proper follow up regarding the noise...

Save Review
4 of 5 stars
Lynden, Washington
Nov 18, 2008
4/5 found this review helpful

Booked a room through SkyAuction, got it very very cheap. Wasn't sure what to expect as I had never seen a room there before, had only eaten there once before and was very disappointed with the meal for what I paid. Stayed in the timeshare section, and was very pleased with the check-in process. Walked into the room...the big moment... more

Management response from
RPSheraton, Public Relations Manager

Dear Kengaroo We were delighted to hear that you had a wonderful stay with us at the time share section of Sheraton Buganvilias Resort & Convention Center. It was nice to see your kind comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues, if any....

Save Review
3 of 5 stars
Waterloo, Ontario
Oct 31, 2008
0/1 found this review helpful

The hotel was not busy the time of year we went, end of October. My husband and I decided to book this hotel bc it looked like a deal that we were getting for a 4 star hotel. We went into the hotel lobby which was lovely, modern and sleek and were told we had to go to the other... more

Management response from
RPSheraton, Public Relations Manager

At the Sheraton Buganvilias Resort & Convention Center, we appreciate your the feedback , and we want to apologize of your dissatisfaction during your stay. We´ll do the proper follow up to the proper department. We take all comments very seriously and share them with our staff, so we may resolve all issues. Again, thank you for the comments because...

Save Review
2 of 5 stars
Reading, PA
Oct 19, 2008
1/3 found this review helpful

Went with timeshare with some friends so I'm not sure what the hotel side looks like. Arrived and checked into rooms. Room was clean but very very outdated and WREAKED of mold. Great view of banderas bay but also of the public beach with is good for nothing but a collection of vagrants and mentally challenged people who pace up... more

Management response from
RPSheraton, Public Relations Manager

We´ve reviewed your comments regarding your stay at the Buganvillias Resort Vacations Club. We appreciate your the feedback , and we want to apologize for the inconvenience with the room. We take all comments very seriously and share them with our staff, so we may resolve all issues. Again, thank you for the comments because we are always looking for...

Save Review
2 of 5 stars
Melbourne
Oct 16, 2008
2/2 found this review helpful

i am writing this review as I have still not received an explanation or apology following my written complaint from Customer Service regarding my disappointing stay at this mediocre hotel. I booked this Hotel thinking that the Sheraton would provide first class accommodation with great service. This was definitely not the case. The room is of a motel standard with... more

Management response from
RPSheraton, Public Relations Manager

At the Sheraton Buganvilias Resort & Convention Center, we appreciate your the feedback , and we want to apologize of your dissatisfaction during your stay. We´ll do the proper follow up to the proper department. Again, thank you for the comments because we are always looking for ways to improve our service. We hope to have you back at our...

Oct 11, 2008
0/1 found this review helpful

This was my first time in PVR and the hotel was standard: Pool: Multiple Pools and hot tubs. Very nice live iguana in the greenery. It does get rather crowded in the chairs so get yours early. Location: Good. Just a short walk to downtown. Cleanliness: Good. I did see the staff changing sheets each day. Perhaps somebody slipped a... more

Save Review
4 of 5 stars
Washington State
Oct 6, 2008
0/2 found this review helpful

Our family has spent the last two years going to the Buganvillia's resort in November. We always have a wonderful time. Except this last trip, we got little sleep due to all the weddings/receptions events going on. Our trip in 2006 was very peaceful, but this last trip it was hard to get a good nights sleep. I guess this... more

Sep 30, 2008
1/1 found this review helpful

We purchased a presidential timeshare and it was our first time using it. We have stayed on the hotel side which was never a dissapointment. It took 2 days and 3 different rooms before we settled in. The first room "The Presidential Suite" OMG was a total MOLD smell, so we refused to stay in that room. Second, they moved... more

Sep 26, 2008
2/3 found this review helpful

We spent a week in the Sheraton Buganvillas resort, the rooms were basic and the whole place was in need of a facelift. The pool area was OK and the drinks and snacks from the bar kept you going. The downtown is about 15 minutes walk away from the hotel or about 5 mins (and $5) in a taxi, the... more

Management response from
RPSheraton, Public Relations Manager

Dear P_Dawg_MenloPark I reviewed your comments regarding your stay with us at the Sheraton Buganvilias. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for the Issue with the Time share people and I hope you addressed it with the front desk, so we could have the opportunity to make it right....

Save Review
1 of 5 stars
Los Angeles, California
Aug 19, 2008
4/5 found this review helpful

This hotel does NOT change the sheets! ABSOLUTELY DISGUISTING! PAY TO STAY SOMEWHERE ELSE! Luckily the prior guest that stayed in our room left a note for us between the sheets along with their hair! GROSS! The note read, "Dear Guest, if you found this note this means housekeeping as NOT changed the sheets since I left." It gets worse!... more

Management response from
customerservices, customer services manager

Dear Guest: Thank you for your recent stay at our Sheraton Buganvilias Resort & Convention Center in Puerto Vallarta, Mexico. I reviewed your comments regarding the uncomfortable experience during your vacation in our hotel. I do apologize for the inconveniences caused and would like to take this opportunity to inform you that we do take all comments seriously and appreciate...

Reviews of Sheraton Buganvilias Resort & Convention Center

( 1-10 of 205 )
Travelers Who Viewed This Property Also Viewed
Location: Puerto Vallarta, Pacific Coast
$345*
Check Rates
Location: Puerto Vallarta, Pacific Coast
$279*
Check Rates
Location: Puerto Vallarta, Pacific Coast
$484*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Sheraton Buganvilias Resort & Convention Center? Share your experiences!

Do You Own Sheraton Buganvilias Resort & Convention Center?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

Sheraton Buganvilias Resort & Convention Center Also Known As

Address: Boulevard Medina Ascencio 999, Puerto Vallarta 48330, Mexico