Booked a room through SkyAuction, got it very very cheap. Wasn't sure what to expect as I had never seen a room there before, had only eaten there once before and was very disappointed with the meal for what I paid. Stayed in the timeshare section, and was very pleased with the check-in process. Walked into the room...the big moment... more

The hotel was not busy the time of year we went, end of October. My husband and I decided to book this hotel bc it looked like a deal that we were getting for a 4 star hotel. We went into the hotel lobby which was lovely, modern and sleek and were told we had to go to the other... more

Went with timeshare with some friends so I'm not sure what the hotel side looks like. Arrived and checked into rooms. Room was clean but very very outdated and WREAKED of mold. Great view of banderas bay but also of the public beach with is good for nothing but a collection of vagrants and mentally challenged people who pace up... more

i am writing this review as I have still not received an explanation or apology following my written complaint from Customer Service regarding my disappointing stay at this mediocre hotel. I booked this Hotel thinking that the Sheraton would provide first class accommodation with great service. This was definitely not the case. The room is of a motel standard with... more

This was my first time in PVR and the hotel was standard: Pool: Multiple Pools and hot tubs. Very nice live iguana in the greenery. It does get rather crowded in the chairs so get yours early. Location: Good. Just a short walk to downtown. Cleanliness: Good. I did see the staff changing sheets each day. Perhaps somebody slipped a... more

Our family has spent the last two years going to the Buganvillia's resort in November. We always have a wonderful time. Except this last trip, we got little sleep due to all the weddings/receptions events going on. Our trip in 2006 was very peaceful, but this last trip it was hard to get a good nights sleep. I guess this... more

We purchased a presidential timeshare and it was our first time using it. We have stayed on the hotel side which was never a dissapointment. It took 2 days and 3 different rooms before we settled in. The first room "The Presidential Suite" OMG was a total MOLD smell, so we refused to stay in that room. Second, they moved... more

We spent a week in the Sheraton Buganvillas resort, the rooms were basic and the whole place was in need of a facelift. The pool area was OK and the drinks and snacks from the bar kept you going. The downtown is about 15 minutes walk away from the hotel or about 5 mins (and $5) in a taxi, the... more

This hotel does NOT change the sheets! ABSOLUTELY DISGUISTING! PAY TO STAY SOMEWHERE ELSE! Luckily the prior guest that stayed in our room left a note for us between the sheets along with their hair! GROSS! The note read, "Dear Guest, if you found this note this means housekeeping as NOT changed the sheets since I left." It gets worse!... more