We booked 5 nights at the Westin using SPG points, and upon arriving at the hotel were upgraded to a jr. suite on the 10th floor and also received beach club access. Room was in good condition, and had a jacuzzi in the balcony although jacuzzi was a little messy with dirt in the tub. View from the balcony of... more

We stayed at the Westin on the newly refurbed 11th floor. Fantatic views of the pool and the ocean as well distant views of the Malecon. All the pools were working when we stayed there. The activities at the pool were good as well. The staff were very attentive at the pool side, and towels were changed when asked without... more

We chose to stay at the Westin for our honeymoon. I had high expectations for a Westin that weren't quite met, but overall the hotel was very nice. We stayed in a remodeled room on the 11th floor so we had a nice view of the pool areas. The room was spacious, the bed was very comfortable and the shower... more

The Westin is a beautiful resort. We stayed in one of the newly renovated rooms and I was really impressed with the layout, decor, ocean view and cleanliness. The bathroom has dual shower heads and the most comfortable robe you will ever wear. The bed was really comfortable and with all white linens (including the comforter) you can be sure... more

My wife, 6 year old and I spent five nights at the Westin during it's slower season in mid August 08. The hotel was clean, and the staff were friendly - the biggest stars were Marcella in the RBC(sp...), Alfredo at Lobby bar and the bar tenders at the pool bar. We recommend staying in the newly renovated rooms rather... more

This was the nicest hotel experience I've ever had, ever. Gorgeous and clean. Extremely attentive staff. The room had wonderful A/C, beautiful furnishings and a deck. Several beautiful pools that were constantly being kept up. Hundreds of tall palm trees. Beach access. I ate at all of their restaurants/bars, and those were wonderful too. Delicious foods, yummy drinks, and nice... more

I stayed with the Westin for four days/three nights in August. I was attending as part of a conference, so I didn't have much choice in choosing my location...but I was NOT disappointed! When we were driving from the airport to the hotel, you see literally about 50 other hotels. Finally you reach the Westin in all it's grandeur, with... more

My husband and I used our points to stay for 3 nights in PVR (my husband is a platinum SPG member). The hotel is about a 10 minute drive if that from the airport. Upon checking in we were given a room on the 11th floor right next to the royal beach club lounge. We asked for another room as... more

My stay at the Westin Puerto Vallarta was a mixed bag. I'll begin with the great parts: The Staff - lovely, helpful, friendly, efficient. I didn't meet a person working there who was not completely engaged in addressing guest's comfort. They are awesome. The Rooms - after reading other reviews, I made sure to request an updated room, and it... more