I'm dumbfounded that this hotel gets good reviews and is so highly rated. It's decidedly a 3 star property, not 5 stars as indicated. The rooms are very dated and run down, old crappy beds and pillows, an old TV and overall poorly maintained. The whole property is pretty run down and old-looking. The food is subpar, not one meal... more

Let me start off by saying that this is the nicest resort that we have ever been to. While the road from the airport could be better, it is not as bad as many people on here make it out to be. We were treated like absolute royalty from beginning to end, with all of the staff meeting any request... more

We visited Excellence for 5 nights in December. Our first room, #1112, had a safe that didn't work and so-so air conditioning. When we went to the front desk to complain, we were told to go to the room and someone would be there within 15 minutes. 45 minutes later, the safe guy showed up, but nobody for the A/C.... more

My husband and I stayed at Excellence Punta Cana from December 3rd through the 10th and had an amazing time. He and I have stayed at Excellence when it was Secrets Excellence back in December '05 and loved it then. We stayed at Iberostar Bavaro in January '07 and it basically paled in comparison. I have to wonder if the... more

My family and I stayed at the Excellence Punta Cana from December 22 to December 29 of this year. It was an amazing time had by all that attended. We arrived at the resort around 4 am because of a delay at the airport in Vancouver, but even at 4 am, the service of the bellhops and the front desk... more

My husband and I stayed here for six days on our honeymoon; it was the most incredible resort. The rooms were comfortable and lovely, and the service was impeccable. We were so impressed we are looking into the other Excellence resorts for our next vacation. We loved that it was all-inclusive; get hungry at 3 am? No problem, just call... more

For starters, Liberty Travel dropped the ball, failed to tell us that if we flew in to Santa Domingo Airport we would be facing a 4 -5 hour HORRIBLE ride over unpaved roads, since it was not the closest airport. The airport that is closest to Excellence is the Punta Cana Airport! We had to spend big $ to switch... more

We love everything about the place. Maybe we've been lucky as we've never had any problems with anything. All of the staff and activity people are super. Marosal ,Juan, Juan Carlos, Cesar are a few of the names I remember but they are all unbelievable. The drive is one hour from the airport and isn't too bad.The restaurants and the... more

After 6 months I'm finally getting around to writing my review. I choose Excellence based on the reviews on TripAdvisor, and I was not disappointed. The 1+ hour ride from airport to resort was, hmmm, interesting. Our driver drove like a local on the narrow roads of the DR which added to the adventure, but was a tad frightening at... more