My family and I satyed for 4 nights and 5 days. The food was good, the rooms good it was good. The resort lacked entertainment and the front desk was a mess, disorganized and rude at times. I speak spanish fluently and I went to the front desk to check out, the girl was extremely rude and even told me... more

Firstly, thank you all for your excellent TripAdvisor reviews - I relied on them before I booked the Riu and most were spot on. Overall, my husband and I had a pleasant and relaxing holiday at this resort. We were originally checked into the Riu Merengue but were asked to switch to Bachata (if we wanted to) since Merengue was... more

My wife and I had a wonderful time at the Riu Bachata, we did the Riu Roulette package where as you pay a price for your trip but you are not sure which of the 3 Riu Resorts you may stay in, you find out upon landing in Puerto Plata from Canada, we were fortunate to have received the Riu... more

We stayed at the Bachata Dec 9 - Dec 14. We were happy to arrive to the warm weather after flying in from freezing cold NYC! After reading the reviews and also knowing what we paid for the vacation we really were not expecting much. However, I must say the staff is the best part about the resort. Everyone is... more

Security Issues & Not a Relaxing Holiday We stayed at the Riu Bachata from Wednesday 3 December until Wednesday 17 December 2008. This was our second two week stay at this hotel and we had also stayed at the Riu Mambo on two previous occasions. The Bachata is in a beautiful setting; the grounds are extremely well tended and the... more

I am a 26 year old graduate student from Canada and stayed in Riu Bachata for 6 days (Dec 15~20, 2008) right after my vacation to Valentin Imperial Maya (5 star resort) in Riviera Maya, Mexico. The resort was smaller in size compared to one I stayed in Mexico but had three times more guests. As indicated in other sources,... more

Just back from week's getaway with family for Christmas. Stunning location. Even better than the pix. Efficiently organized to move touristas comfortably thro' dining, relaxing and adventures in country. Staff always friendly, espec those working most directly. Some managem't a tad stuffy; perhaps their 'position' and sense of the role's persona the reason. But all polite, responsive, friendly, accommodating. These... more

We have just returned from the RIU Bachata only 2 days ago, we cannot fault the Hotel in anyway! The food was really good, I am a little fussy but there was alot to choose from, neither myself or my partner were ill and service was always with a smile. All the staff are very heplful, particularly JJ who would... more

My Wife and I travelled to the Riu Bachata on the 27th Nov and returned on the 12th Dec. We booked it through Thomson but it was a First choice plane that flew us there. We payed the extra for the premium cabin, and we thought it was well worth the money(it only cost us £99 each). The holiday was... more