We spent two weeks at this hotel 13th - 27th Dec 08. The transfer from the airport was really quick although Puerto Plata airport is a bit chaotic - if you are used to airports in wealthier countries don't expect anything like that - Dom Rep is still a third world country. The check in was slow and a little... more

This vacation was GREAT!!! A JetBlue package, airfare +all inclusive hotel 7days/6 nights= super cheap! However it did not start off that way. We got to the hotel and in a matter of two hours went through three separate hotel rooms. Ok point of story, we spent a full day fighting to get upgraded...OR ELSE!! and after our fight, the... more

I didn't have great expectations when I got off the plane, but I wasn't expecting this vacation to be so bad. We arrived at 10:30pm on a Friday... the hotel was flooded with rude loud locals. We got our room quickly, but it had a completely destroyed tap, detached from the sink. They had no problems giving us another room,... more

I wish there were an opportunity to rate Barcelo twice! Monday through early Friday, the rating would be a high4. Late Friday to late Sunday the rating would be a 1. Why? On weekends, day trippers and weekenders "flood" this resort, making the noise impossible, the food unacceptable and the bars so crowded and noisey that you try to find... more

I returned from my holiday last week and debated if I should write a review as it was my first All Inclusive experience. I have decided to write a review in hopes that it may encourage updating of the facilities. I would give the hotel a 3 star rating. The food was good and the staff were young and pleasant.... more

I'm gonna try to keep it short!!!! My hubby & I went from Nov. 1---to the 8th. arrived early- 10:30 am . but had shorts & bathing suits in carry-on-(check -in was so easy) We did have to wait for our room (wich we expected) we met the rep. early & then had lunch at the buffet. (best food ever)... more

Stayed at the Barcelo in Puerto Plata Nov 1-8 and had a wonderful vacation. I was skeptical after reading so many bad reviews which were all bogus. We were 2 couples and we were given the Master Suite in the Premium Club. Our suite consisted of 2 bedrooms, 2 bathrooms, living room, dining room and 3 balconies. The check in... more

Our group of 9 people ranging in age from 18 to 67 just returned from one week at the Barcelo Puerto Plata and we were pleasantly surprised after reading some of the horrible reviews. We had the most amazing vacation ever! My husband and I went down to celebrate our silver wedding anniversary with our family and friends and we... more

We just got back home this week; vacation was better than average, the hotel was nice and the staff was very polite, only problem with the staff was the limited communication, not many spoke English but then again who am I to complain I was in there country and they speak Spanish,, next time I will learn a little Spanish... more